We handle your personal data in accordance with legislation, fairly, securely, and transparently. Personal data is processed in accordance with European legislation (Regulation (EU) 2016/697 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, hereinafter referred to as the “General Regulation”), applicable Slovenian legislation concerning the protection of personal data and privacy in electronic communications, and other regulations governing the protection of personal data.
We recognize our responsibility because you have entrusted us with your personal data. Therefore, all key information regarding the processing of data, our obligations, and your rights are listed below.
The purpose of the data protection policy is to inform service users, individuals, collaborators, business partners, employees, and other individuals (hereinafter: individuals) who interact with Acenta company (hereinafter: the company) about the purposes and legal bases, measures for data security, and individuals’ rights regarding the processing of personal data carried out by our company.
In processing personal data, we rely on legal grounds for processing from Article 6(1) of the General Regulation, namely: consent (a), performance of a contract (b), compliance with a legal obligation (c), performance of a task carried out in the public interest (e), and legitimate interest (f).
This policy describes the purposes and methods for processing personal data that we receive from you based on the legal bases described below.
1. Data Controller
The data controller is Acenta d.o.o.
Kranjska cesta 4, 4240 Radovljica, Slovenia
phone: 04 530 28 28
email: info@acenta.si
2. Data Protection Officer
Data Protection Officer: Dr. Miha Dvojmoč, Proletarska cesta 4, 1000 Ljubljana, tel. no.: 070 462 375 or email: info@infocenter.si
3. Personal Data
Personal data means any information relating to an identified or identifiable individual. This means that personal data includes not only the name and surname, date of birth, address, personal identification number, and tax number of the individual, but also any data enabling the identification of a specific individual.
Individual – a specific or identifiable natural person to whom the personal data relates; a natural person is identifiable if he or she can be identified directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his or her physical, physiological, mental, economic, cultural, or social identity.
4. Processing Purposes and Legal Bases for Processing Data
The company collects and processes your personal data on the following legal bases:
• processing is necessary for compliance with a legal obligation applicable to the controller;
• processing is necessary for the performance of a contract to which the data subject is a party or for the implementation of measures requested by the data subject prior to entering into a contract;
• processing is necessary for the legitimate interests pursued by the controller or a third party;
• the data subject has consented to the processing of his or her personal data for one or more specific purposes;
• processing is necessary to protect the vital interests of the data subject or of another natural person.
4.1. Fulfillment of Legal Obligations
Based on legal obligations, companies primarily process data about their employees, as enabled by labor and social security legislation.
The company processes the following types of personal data for employment purposes based on legal obligations: name, surname, gender, date of birth, personal identification number, tax number, address, place and country of birth, telephone number, email address, etc. In limited cases, data processing based on public interest is also permissible within the company.
For the purpose of monitoring monthly payments, the company processes data regarding the amounts of service payments. We rely on a contractual legal basis for collecting this data, and we are bound by the Value Added Tax Act. Due to our obligation to fulfill our legal obligations, we will process your personal data in accordance with tax regulations, which means that we will retain your data, such as payer information (bank account number, name, surname), for ten years after the end of the calendar year in which we issued the invoice. The legal basis for this processing purpose is the fulfillment of a legal obligation.
4.2. Contract Execution
When an individual enters into a specific contract with the company, this constitutes a legal basis for processing personal data. Personal data may be processed for the purpose of concluding and executing the contract. When entering into a contract, the company collects the following data from the individual or the company: name, surname, company name, address and contact details, email address, phone number, and tax number.
If an individual does not provide personal data, the company cannot conclude the contract, nor can it provide services or deliver goods or other products in accordance with the contract, as it lacks the necessary data for execution. Based on its lawful activities, the company may inform individuals and users of its services via email about its services, events, trainings, offers, and other content. An individual can request the cessation of such communication and the processing of personal data at any time by unsubscribing from the received message or by sending a request via email to info@acenta.si or by regular mail to the company’s address.
4.3. Legitimate Interest
The assertion of the legal basis of legitimate interest is limited to processing by public authorities in the performance of their tasks. Nonetheless, the company may also process personal data based on legitimate interest, for which the company strives to a limited extent.
This is not permissible when such interests are overridden by the interests or fundamental rights and freedoms of the individual to whom the personal data relate, requiring the protection of personal data. In case of using legitimate interest, the company always conducts an assessment in accordance with the General Regulation.
Thus, we may occasionally inform individuals about services, events, trainings, offers, and other content via email, phone calls, and regular mail.
An individual can request the cessation of such communication and the processing of personal data and revoke the receipt of messages via an unsubscribe link in the received message, or by sending a request via email to info@acenta.si or by regular mail to the company’s address.
Purposes for which personal data is processed, legal basis for their processing, and retention period.
Website Visits
Purpose of processing personal data: Each visit to the website www.acenta.si automatically stores log files on the web server of the hosting provider. Data about website visits is recorded on the web server hosting the website www.acenta.si, including visitor IP addresses, browser versions, date and time, and reconnection data. Acenta d.o.o. does not separately process or link such collected data with other data. The data processor (web server hosting provider) processes personal data solely for the purpose of maintaining the website maintenance service at the address www.acenta.si.
The purpose of these procedures is to ensure network and information security, i.e., to enable the detection and prevention of unauthorized access that could jeopardize the availability, integrity, and confidentiality of stored or transmitted personal data and the security of related services accessible through these networks and systems. Such processing is necessary for the legitimate interests pursued by the company.
Legal basis for the processing of personal data: Article 6(1)(f) of the General Data Protection Regulation and Article 6(4) of the Personal Data Protection Act (Official Gazette of the Republic of Slovenia, No. 136/22; hereinafter ZVOP-2).
Users or categories of users of personal data: The data processor maintaining the website, namely for the purpose of ensuring site security and maintenance.
Information on the transfer of personal data to a third country or international organization: Data is not transferred to third countries or international organizations.
Retention period: The retention period for log files on the web server is limited to 30 days.
Responding to Inquiries (via Contact Form)
Purpose of processing personal data: With each inquiry sent through the contact form, the visitor’s message is sent to the company’s email address and personal data is processed for the purpose of responding to the inquiry (name, address, email address, and phone number). Acenta d.o.o. collects and processes personal data of senders or potential buyers (name, address, email address, and phone number) for the purpose of responding to inquiries, preparing offers upon the buyer’s request, or for potential offer coordination.
Legal basis: Acenta d.o.o. collects and processes personal data for the purpose of responding to inquiries. Such processing is necessary for the legitimate interests pursued by the company. Acenta d.o.o. does not collect personal data with the intention of sending unnecessary advertising messages but only for mandatory information purposes.
Retention period: We will only store the personal data of customers for our own use and will delete them upon the customer’s request.
Cookies and Other Data
Other data or information may be systematically recorded and processed for internal analysis, to improve our services, for statistical processing, and for security reasons during your use of services on acenta.si. The data processed for these purposes include:
1. Cookies,
2. Data about service usage (web browser and current IP address of the device, time and duration of access to these websites, websites from which these websites are clicked on),
In the case of point 1, your personal data is processed based on the provisions of the Electronic Communications Act (Official Gazette of the Republic of Slovenia, No. 130/22 with amendments). Except for the processing of personal data with cookies necessary for the functioning of the Websites, other cookies are installed only with the prior consent of the individual (legal basis from point (a) of Article 6(1) of the General Data Protection Regulation).
In the case of point 2, we base the processing of personal data on point (f) of Article 6(1) of the General Data Protection Regulation (on the legitimate interests of the controller to provide users with friendly and tailored services, reduce the risk of misuse, its determination, and ensure the security of its network and information). Where the intended purpose can be achieved, statistical processing uses anonymized data. Anonymized data cannot be associated with the user who provided such personal data, so this Privacy and Personal Data Protection Policy is not used in their processing.
Age Limitation of Information Society Services
The services of acenta.si are intended for individuals over 16 years of age. When sending an inquiry or registering for educational content or web analytics on the website, the user must confirm that they are over 16 years of age, that the information provided is true and credible, and that they are aware of the explanations of consent to the processing of personal data. Age information is not a condition for using the acenta.si website, and we are not obliged to verify which data relates to persons under 16 years of age. We advise parents and legal guardians of children under 16 to educate them about safe internet use and the provision of their personal data. All risks arising from the inability of a minor to assume valid obligations are the responsibility of their parents and guardians.
4.4. Processing Based on Consent or Approval
If the company does not have a legal basis established on the basis of the law, contractual obligation, or legitimate interest, it may request the individual’s consent or approval. Thus, certain personal data of the individual may also be processed for the following purposes when the individual gives consent:
Residential address and email address for communication purposes;
Photographs, videos, and other content related to the individual (e.g., posting photographs of individuals on the company’s website) to document activities and inform the public about the company’s work and events;
Other purposes for which the individual agrees with consent.
Subscribing to E-Newsletters (series of educational emails, occasional email messages)
Purpose of processing personal data: When subscribing to electronic newsletters (series of educational emails) on acenta.si, in addition to your IP address, your email address entered in the online form and the date and time of subscription are processed. Acenta d.o.o. processes this data exclusively to conduct a series of educational emails that the user has subscribed to or agreed to receive occasional email messages when submitting the web analytics form.
Legal basis for processing personal data: Personal data (email address) is processed based on the individual’s valid consent (Article 6(a) of the Regulation). When filling out the form to subscribe to newsletters (series of educational emails or occasional email messages), you indicate your consent for Acenta d.o.o. to use your email address for educational purposes in the field of online sales and acknowledge that you may unsubscribe from receiving electronic newsletters at any time. You can do this by clicking on the designated Unsubscribe link in the email received. If you do not confirm your consent in two steps (entering your email address and clicking on the return confirmation message), Acenta d.o.o. will not send notifications to your email address, nor will it collect or process your email address.
Acenta d.o.o. uses a system of prior approval for newsletter registration, meaning that it sends emails only to individuals who explicitly consent to receiving electronic notifications.
Retention period: We will retain your email data until you unsubscribe or until the end of the newsletter sending period. You can unsubscribe from receiving newsletters at any time by clicking on the designated Unsubscribe link in the received email.
If an individual gives consent for the processing of personal data and no longer wishes to do so at some point, they can request the cessation of personal data processing by sending a request via email to info@acenta.si or by regular mail to the company’s address. Revocation of consent does not affect the legality of processing based on consent before its withdrawal.
4.5. Processing is Necessary to Protect the Vital Interests of the Individual
The company may process an individual’s personal data if it is necessary to protect their vital interests. In emergency cases, the company may seek an individual’s personal document, verify if the person exists in its database, examine their medical history, or contact their relatives without the individual’s consent. This applies when it is necessary to protect the individual’s vital interests.
Storage and Deletion of Personal Data
The company will only retain personal data for as long as necessary to fulfill the purpose for which the personal data was collected and processed. If the company processes data based on the law, it will retain them for the period prescribed by law.
Some data is retained for the duration of cooperation with the company, while some data must be retained permanently. Personal data necessary for the performance of a contract will be kept for as long as necessary for the execution of the contract and an additional five years after the end of the calendar year in which the contract ends, unless a longer retention period is required due to a contract dispute. In such a case, personal data will be retained for an additional 10 years after the end of the calendar year of the finality of the court decision, arbitration, or settlement, or – if there was no legal dispute – 5 years after the end of the calendar year of the peaceful resolution of the dispute.
Personal data processed based on an individual’s consent or legitimate interest will be retained until the withdrawal of consent or a request for data deletion. Upon receiving the withdrawal or deletion request, the data will be deleted within 15 days. The company may also delete this data before withdrawal when the purpose of personal data processing has been achieved or as required by law.
In exceptional cases, the company may refuse a deletion request for reasons outlined in the General Data Protection Regulation, such as exercising the right to freedom of expression and information, fulfilling a legal obligation of processing, public interest reasons in the field of public health, archival purposes in the public interest, scientific or historical research purposes, or statistical purposes, or the exercise or defense of legal claims.
After the retention period, the company must effectively and permanently delete or anonymize personal data so that it can no longer be associated with a specific individual.
Contractual Processing of Personal Data and Data Transfer
The company may entrust certain processing of personal data based on a contract for data processing to a data processor with whom a contract for data processing has been concluded. Data processors may only process entrusted data on behalf of the controller, within the scope of its authority, as specified in a written contract or other legal act, and by the purposes defined in this privacy policy.
The company’s contracted data processors include:
Accounting services and other providers of legal and business consulting,
Infrastructure maintainers (security, cleaning services),
Information systems maintainers,
Email service providers and cloud software providers,
Social media and online advertising providers (Google, Facebook, Instagram, LinkedIn, etc.).
Records of Personal Data Collections:
Records of employees, records of working time utilization, records of work-related injuries, records of completed occupational health and safety exams, records of health examinations, records of salaries, travel orders, etc.,
Records of clients and customers,
Records of non-payers,
Records of portal users owned by Acenta d.o.o.,
Records of business partners,
Records of website subscribers on acenta.si,
Records of advertising subscribers on Google and social networks (Facebook, Linkedin, etc.).
For the purpose of better oversight and control over contractual processors and the organization of mutual contractual relationships, the company also maintains a list of contracted processors, which includes all specific contracted processors with whom the company collaborates. For some services, we may also share your personal data with potential project partners, regulatory authorities, or based on a request from the judicial branch of government. The company will never disclose an individual’s personal data to unauthorized third parties. Contracted processors may only process personal data within the company’s instructions and may not use personal data for any other purposes.
As a controller, the company and its employees do not transfer personal data to third countries (outside the European Economic Area – EU Member States and Iceland, Norway, and Liechtenstein) and international organizations, except to the USA, where relationships with processors from the USA are governed by standard contractual clauses (standard contracts approved by the European Commission) and/or binding corporate rules (adopted by the company and approved by supervisory authorities in the EU).
Disclosure of Personal Data to Third Parties
We inform you that your personal data may also be accessible to:
our verified contracted processors who enable website development and maintenance, database storage, electronic communication, preparation of website analytics, educational content (based on a signed service contract and agreement under Article 28 of the General Data Protection Regulation),
authorized persons and competent state authorities who have the legal basis for obtaining and processing data in their legal regulations (based on point c of Article 6(1) of the General Data Protection Regulation – fulfillment of a legal obligation).
With each transfer of your personal data, we ensure appropriate technical and organizational measures to ensure the security of your personal data, and all recipients of your data are also obliged to adhere to the same measures.
Transfer of Personal Data to Third Countries
We only transfer data to third countries (outside the EU and EEA) with your explicit consent and when it is necessary to fulfill our contractual and legal obligations. When exporting your personal data, we do so to the minimum extent necessary to provide services on acenta.si.
Your data may be transferred to:
the USA with your consent for displaying personalized ads on these websites (e.g., Google, Inc.), for forwarding e-notifications (Elasticmail), for entering your personal data in various forms through which acenta.si communicates with its users (Ninja Form), and for communication with social networks.
When transferring your personal data to third countries, in addition to the legal basis for such transfer, we also provide additional measures to maintain the appropriate level of security of your data during the transfer, relying on the principles of Chapter V of the General Data Protection Regulation.
Social Networks
For communication and sharing of interesting content with users of acenta.si, we also use business profiles on the following social networks:
Meta Platforms, Inc., which operates Facebook and Instagram networks;
LinkedIn Ireland Unltd. Co., which operates the LinkedIn network;
Google, Inc., which operates the YouTube network.
In these cases, we may obtain and process your data, but we do not transfer them to our internal databases on acenta.si. Authorized individuals managing the business profiles have access to your private messages and public posts. We also obtain statistical reports from social networks about the visits to our profiles, general interests of visitors, and demographic data. These reports do not contain personal data and are only used to help provide interesting content to users of our services.
When using the services of these social networks and their interaction with these websites, data is transferred to the USA, where companies managing each network independently manage the received personal data. This means that they determine the types of personal data processed, as well as the purposes and legal bases on which personal data processing is carried out, and they fully manage the cookies on their websites and determine their purposes of use.
We encourage you to familiarize yourself with their privacy policies in case of interaction with social networks mentioned in the first paragraph of this section, which are available at the following links:
YouTube
Cookies
The company’s website operates with the help of so-called cookies. A cookie is a file that stores website settings. Websites store cookies on users’ devices to recognize individual devices and settings that users have used to access them. Cookies allow websites to recognize if a user has already visited the website. In advanced applications, cookies can be used to appropriately adjust individual settings. Their storage is under the complete control of the browser used by the individual – the individual can limit or completely disable the storage of cookies according to their preferences.
Cookies are essential for providing user-friendly online services to individuals. They are used to store data about the status of a particular website, help collect statistics about users and website visits, etc. Cookies help assess the effectiveness of our website design.
Necessary cookies are required for the operation of the website, and such cookies cannot be excluded. Additionally, with your prior consent, we may use cookies for website usage analytics, connection with social networks, or providing additional functionality. With the help of these cookies, we evaluate the effectiveness of our solutions and provide you with the best possible user experience. Because we want to improve your user experience, we try to understand your use of our websites, services, or tools. For this purpose, we use either internal or external tools for analyzing application usage and user experience.
For cookie management, we use the Cookieyes plugin, which allows users to be informed about loaded cookies and manage consents for installing individual cookies on the user’s device. More information about the cookies used on the acenta.si website can be found under Cookie Settings, available in the footer of the acenta.si page, which allows the use of cookies.
With internal tools, we rely on the legal basis of our legitimate interest (point f of the first paragraph of Article 6 of the GDPR), while for analytical tools from third-party providers, we will ask for your consent before using them. The legal basis for the cookie notice is the amended Electronic Communications Act (Official Gazette No. 109/2012; hereinafter ZEKom-1), which entered into force on January 15, 2013. You can set your desired cookies or accept or reject all of them when visiting our website below in the footer of the page.
The company’s website uses the following cookies:
MANDATORY COOKIES:
cookieyesID .acenta.si 1 year
CookieYes sets this cookie as a unique identifier for visitors according to their consent.
cky-consent .acenta.si 1 year
This cookie sets the CookieYes plugin to remember users’ consent settings so the website can recognize users on their next visit.
cookieyes-necessary .acenta.si 1 year
CookieYes sets this cookie to remember users’ consent for using cookies in the ‘Necessary’ category.
cookieyes-functional .acenta.si 1 year
CookieYes sets this cookie to remember users’ consent for using cookies in the ‘Necessary’ category.
cookieyes-analytics .acenta.si 1 year
CookieYes sets this cookie to remember users’ consent for using cookies in the ‘Necessary’ category.
cookieyes-performance .acenta.si 1 year
CookieYes sets this cookie to remember users’ consent for using cookies in the ‘Necessary’ category.
cookieyes-advertisement .acenta.si 1 year
CookieYes sets this cookie to remember users’ consent for using cookies in the ‘Necessary’ category.
cookieyes-other .acenta.si 1 year
CookieYes sets this cookie to remember users’ consent for using cookies in the ‘Necessary’ category.
cky-action .acenta.si 1 year
This cookie sets CookieYes and is used to remember user actions.
_GRECAPTCHA www.recaptcha.net 5 months 27 days
This cookie sets the Google reCAPTCHA service to recognize bots to protect the website from malicious spam attacks.
OPTIONAL COOKIES:
Functional Cookies
Functional cookies help with performing certain functions, such as sharing and exchanging content of the website on social media platforms, collecting feedback, and other third-party functions.
Upon your consent, the following functional cookies are used on the page:
TawkConnectionTime www.acenta.si session
This cookie sets Tawk.to, the live chat feature. To improve the service, this cookie remembers the user so previous chats can be linked together.
UserMatchHistory .linkedin.com 1 month
LinkedIn sets this cookie to synchronize LinkedIn Ads ID.
bcookie .linkedin.com 1 year
LinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize the browser ID.
lidc .linkedin.com 1 day
LinkedIn sets the lidc cookie for easier data center selection.
bscookie .www.linkedin.com 1 year
LinkedIn sets this cookie for storing actions performed on the website.
li_gc .linkedin.com 5 months 27 days
LinkedIn sets this cookie to store visitor consent regarding the use of cookies for non-essential purposes.
__cf_bm .calendly.com 30 minutes
This cookie, set by Cloudflare, is used to support Cloudflare Bot Management.
Manually Added Cookies
twk_idm_key www.acenta.si session
This cookie is a session cookie added only if no twk_uuid is found.
Analytical Cookies:
We use analytical cookies to assess user behavior on our website (how visitors use the website). We would like to learn more about how you use our website so that we can better optimize it for you and other users. These cookies help provide information about statistics, metrics, the number of visitors, visit rates, etc. The legal basis for this type of processing is your consent (Article 6(1)(a) GDPR). You can withdraw or change your consent at any time by changing your tracking settings. In addition, you can change your browser settings regarding cookies and similar technologies.
Upon your consent, the following analytical cookies are used on the page:
_dc_gtm_UA-117526063-1 .acenta.si Less than a minute
This cookie is used for website statistics via Google Tag Manager.
_gid .acenta.si 1 day
Google Analytics sets this cookie; the _gid cookie stores information about how visitors use the website and generates an analytical report on the website’s performance. Some collected data includes the number of visitors, their source, and pages visited anonymously. The cookie is used to distinguish users.
_ga .acenta.si 1 year, 1 month, 4 days
Google Analytics installs the _ga cookie, calculates visitor, session, and campaign data, and tracks website usage for website analytical reporting. The cookie stores data anonymously and assigns a randomly generated number for unique visitor identification. It is used to distinguish users.
_ga_* .acenta.si 1 year, 1 month, 4 days
Google Analytics sets this cookie for storing and counting page views.
AnalyticsSyncHistory .linkedin.com 1 month
LinkedIn sets this cookie to store information about synchronization with the lms_analytics cookie.
ln_or www.acenta.si 1 day
LinkedIn sets this cookie to record statistical data on user behavior on the website for internal analytics.
_hjFirstSeen .acenta.si 29 minutes
Hotjar sets this cookie to identify the first session of a new user. It stores a true/false value indicating whether Hotjar has seen this user before.
_hjIncludedInPageviewSample www.acenta.si 1 minute
Hotjar sets this cookie to know if the user is included in the data sampling defined by the
page’s daily session limit.
_hjid www.acenta.si 1 year
Hotjar sets this cookie to store a unique user ID. It ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.
_hjTLDTest .acenta.si session
Hotjar sets this cookie to track visitor behavior across multiple websites.
_hjAbsoluteSessionInProgress .acenta.si 29 minutes
Hotjar sets this cookie to track how long a visitor has been on the website.
li_oatml www.acenta.si 29 minutes
LinkedIn sets this cookie to store visitor analytics data.
_hjIncludedInSessionSample .acenta.si 29 minutes
Hotjar sets this cookie to inform Hotjar if the visitor is included in the data sampling defined by the website’s daily session limit.
_hjCachedUserAttributes .acenta.si session
Hotjar sets this cookie to store user attributes that are sent through the Hotjar Identify API.
twk_id www.acenta.si session
This cookie is set to ensure the integrity of the user session (e.g., logged in as the same user).
_hjSessionResumed .acenta.si session
Hotjar sets this cookie to track the user’s interactions with a website.
_hjRecordingLastActivity .acenta.si session
This cookie is used to detect the last user action on a website so that a live session can be recorded accordingly.
_hjUserAttributesHash .acenta.si session
Hotjar sets this cookie to store user attribute information passed through the Hotjar Identify API.
OPTIONAL COOKIES:
Advertisement Cookies:
These cookies are used to deliver relevant advertisements to users both on and off the website. These cookies can also track user behavior across different websites, providing advertisers with insights to deliver more personalized ads.
Upon your consent, the following advertisement cookies are used on the page:
GPS .youtube.com 1 day
YouTube sets this cookie for storing user location data.
IDE .doubleclick.net 1 year, 1 month, 4 days
Google sets this cookie for tracking user interactions and website visits for targeted advertising.
YSC .youtube.com session
YouTube sets this cookie to track views of embedded videos.
VISITOR_INFO1_LIVE .youtube.com 5 months 27 days
YouTube sets this cookie to estimate users’ bandwidth on pages with integrated YouTube videos.
yt-remote-cast-installed .youtube.com session
YouTube sets this cookie to store the user’s video player preferences using the embedded YouTube video.
yt-remote-connected-devices .youtube.com persistent
YouTube sets this cookie to store the user’s video player preferences using the embedded YouTube video.
yt-remote-device-id .youtube.com persistent
YouTube sets this cookie to store the user’s video player preferences using the embedded YouTube video.
yt-remote-fast-check-period .youtube.com session
YouTube sets this cookie to store the user’s video player preferences using the embedded YouTube video.
yt-remote-session-app .youtube.com session
YouTube sets this cookie to store the user’s video player preferences using the embedded YouTube video.
yt-remote-session-name .youtube.com session
YouTube sets this cookie to store the user’s video player preferences using the embedded YouTube video.
It’s important to note that these cookies are subject to change and may vary depending on updates to the website’s cookie policy or changes made by third-party service providers. Always review the website’s cookie policy for the most up-to-date information on cookies used.
Google analytics
Google Analytics and Google Tag Manager services are provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). More information about the cookies used by the Google Analytics service and the data retention period can be found here.
Advertising Cookies
Advertising cookies are used to provide visitors with customized ads based on the pages they have previously visited and marketing campaigns. Cookies are used to track users across the website and collect information to provide personalized ads (remarketing).
In order to tailor our marketing campaigns to your needs, we collect data on how you access our website and interact with our ads. This helps us improve not only our ads but also the content we provide to you. Our advertising partners also use this data for their own purposes, such as customizing your user account or profile on their platform.
We use cookies and similar technologies to evaluate the reach of our advertising campaigns and how users who have discovered our website through our advertising campaigns use our services. We also use cookies and similar technologies to track users on our website in order to create groups (so-called target groups) and to address these target groups on other online platforms with customized advertising. We may also share this data with third parties who may process it for their own purposes. If you have consented to this, we will record whether you have reached us through one of our advertising campaigns and how you subsequently interact with our website. For example, we can also record the percentage of users who have seen an ad and actually use content from our website. This allows us to better plan and control our advertising budget.
For this purpose, we inform our advertising partners that you have visited our website or visited websites that we have designated for this purpose, or that you have taken other actions (e.g., registered a user account). Our advertising partners may also use this data for their own purposes, such as further customizing your profile on their platform.
The legal basis for this processing is your consent (Article 6(1)(a) of the GDPR). You can withdraw or change your consent to further processing at any time by changing your tracking settings. Additionally, you can change your browser settings regarding cookies and similar technologies. Our advertising partners are separate controllers in relation to the data processing they carry out for their own purposes. The advertising partner also provides its own information on data protection.
Facebook Pixel:
The Facebook Pixel service is provided by Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”). More information about the Facebook Pixel service is available here. See also the Facebook Privacy Policy.
Google Ads:
The Google Ads service is provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). More information about Google’s cookies is available here. See also the Google Privacy Policy.
Facebook Page:
We manage our own Facebook page: https://www.facebook.com/mojdigitalnipartner/ Our Facebook page is provided by Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”). When using the Facebook page, Facebook may process personal data, for which we and Facebook are jointly responsible. This joint management is governed by the document Facebook – “Page Controller Addendum”. All key information about data processing on the Facebook page can be found in the Facebook Privacy Policy and the Facebook Cookie Policy.
You will also find all information about the nature and scope of personal data affected by data processing, as well as information about your right to information about processing, confirmation that processing is taking place, correction, erasure, restriction, data portability, and complaints to the supervisory authority.
The legal basis for data processing on the Facebook page is our legitimate interest, as well as the legitimate interest of Facebook and its customers, to provide advertisements and recommendations and to obtain insights and metrics (Article 6(1)(f) of the GDPR). You can object to the processing of your personal data by Facebook (see the Facebook Privacy Policy and the Facebook Cookie Policy).
We do not have any influence on data processing by Facebook. We do not receive any data from Facebook that would enable us to identify users on the Facebook page or analyze their behavior when using it. We also do not use our own tools within the Facebook page that would allow us to identify or analyze such users.
Upon your consent, the following advertising cookies are used on the page:
_fbp .acenta.si 3 months
Description
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8. Data Protection and Accuracy of Data
The company ensures information security and security of infrastructure (spaces and application system software). Our information systems are protected, among other things, by antivirus programs and a firewall. The company has implemented appropriate organizational and technical security measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access, as well as against other unlawful and unauthorized forms of processing.
In case of transmission of special categories of personal data, they are transmitted in encrypted form and protected by a password. As an individual, you are responsible for securely providing us with your personal data and ensuring that the transmitted data is accurate and reliable. The company (controllers) will endeavor to ensure that the personal data it processes is accurate and, if necessary, updated, and may occasionally contact the individual to confirm the accuracy of personal data.
9. Your Rights Regarding Data Processing
In accordance with the General Data Protection Regulation (EU), individuals have the following rights regarding the protection of personal data:
• You may request information about whether we have your personal data and, if so, what data we have and on what basis we have it and why we use it;
• You may request access to your personal data, which allows you to receive a copy of the personal data held by the company and verify whether the company is processing it lawfully;
• You may request corrections to your personal data, such as correcting incomplete or inaccurate personal data;
• You may request the deletion of your personal data when there is no further reason for processing or when exercising your right to object to further processing;
• You may object to further processing of personal data where the company relies on legitimate business interests (including the legitimate interests of a third party), where there are reasons related to the individual’s particular situation; the individual has the right to object at any time if the company processes personal data for direct marketing purposes;
• You may request restrictions on the processing of your personal data, which means discontinuing the processing of personal data, for example, if the individual wants the company to verify the accuracy or to check the reasons for further processing of personal data;
• You may request the transfer of your personal data in a structured electronic format to another controller, where possible and feasible;
• You may revoke your consent to the collection, processing, and transfer of your personal data for a specific purpose; upon receipt of notification that you have withdrawn your consent, the company will cease processing personal data for the purposes originally accepted, unless the company has another legal basis for doing so lawfully.
If you wish to exercise any of the aforementioned rights, you can send a request by email to info@acenta.si or by regular mail to our address. Upon a request related to individual rights, we will respond without undue delay and in any case within one month of receiving the request. If, due to the complexity and number of requests, this period is extended (up to two additional months), you will be informed accordingly. Access to an individual’s personal data and the rights exercised are free of charge for the individual, but we may charge you a reasonable fee if your request is excessive, clearly unfounded, or repetitive, especially if it is repeated.
In such a case, we may also reject your request. In exercising rights in this regard, we may need to request certain information from you to help confirm your identity, which is a security measure to ensure that your personal data is not disclosed to unauthorized persons.
At any time, especially if you feel that our enforcement of your rights regarding the protection of personal data is inadequate, you can write to us at the email address: info@acenta.si. In exercising rights in this regard, or if you believe that your rights are being violated, you can seek protection or assistance from the supervisory authority, which in Slovenia is the Information Commissioner, Dunajska 22, 1000 Ljubljana, https://www.ip-rs.si.
If you have any further questions regarding our processing of your personal data, you can contact us at any time via email at info@acenta.si or by regular mail to our address.
Publication of Changes
Any change to our Personal Data Protection Policy will be published on the company’s website: acenta.si. We strive to ensure that this policy is always by the law and our actual activities in the field of personal data processing. Therefore, we will periodically change and publish this policy on this website.
By using the website, the individual acknowledges and agrees to the entire content of this personal data protection policy.
Last confirmation of modified policy: January 31, 2023.
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